Resume
STEPHANIE BETZ
Interested in Henderson, NV or Remote | 530-417-3365 | stephrbetz@gmail.com
Enthusiastic and versatile results-driven professional with extensive (over a decade) experience in supporting C-suite & executive-level management, and managing schedules, travel logistics and communications of key executives.
Demonstrated Expertise in Administrative Management
Proven track record of planning and self-directing various administrative tasks, projects, and operations from inception through to successful completion. Adept in managing all projects within established scope, timeframes, and budgetary constraints.Stakeholder Engagement and Relationship Building
Recognized for fostering robust professional relationships with a diverse range of stakeholders, including customers, clients, and vendors. Expert in devising and executing strategies that enhance performance, increase productivity, and elevate client satisfaction while contributing to overall organizational growth.Creative Problem-Solving and Leadership Skills
An out-of-the-box thinker and innovative problem solver, equipped with exceptional interpersonal, leadership, and organizational skills. Demonstrates a strong ability in writing, collaborative communication, critical thinking, and analytical reasoning. Dedicated to service excellence and quality outcomes.Advanced Technical Literacy and Adaptability
Highly proficient in digital tools and technologies, with extensive experience in self-directed remote work. Quick to adapt to new software and technologies, exemplifying a strong commitment to continuous learning and improvement.
Professional Experience
TIMET Henderson Technical Lab, Henderson, NV Executive Assistant to Vice President September 26, 2022 – current
➢Duties include utilize SAP to create purchase requisitions, work orders, service requests, sales orders, acknowledgements and invoices; schedule high level meetings in Outlook for VP and managers; book travel & complete travel reimbursement requests for VP, General Manager, and other managers; create monthly Excel billing statements for government contracts; arrange and manage office/building upgrades/repairs/improvements; handle international Export shipments & paperwork per US regulations & laws; research open POs; arrange hotel meetings and conferences including contracting; purchase supplies and catering via P-card; keep the office organized & perform 6S audits; decorate office for holidays and staff morale; water plants, plan special events & office celebrations; errands; general data entry.
➢ (Still employed but open to more desirable/promotional offers.)
State of Nevada Office of the Governor, Las Vegas, NV Executive Assistant to the Governor April 4, 2022 – September 23, 2022
➢Duties include but not limited to: format official letters & other docs for signature, schedule complex high level meetings in Outlook, book travel & complete travel reimbursement requests, order supplies / enter purchasing reqs in EPro, enter Service Requests & assist with tech support, set up Polycom video Zoom meetings, data enter & respond to constituent scheduling requests, organize, log & file official documents per retention schedule, run errands, onboarding new staff, set up new office suites & desks, coordinate desk moves, assist onsite with special events.
➢ Special project completed within first 2 weeks: Took the lead on reorganizing storage and file room spaces for more efficient and effective flow and usage, coordinating with multiple state workers and divisions, culminating in the successful conversion of a very cluttered & out of date multipurpose room into a clean modern video recording space.
➢ (Left for much higher paying & more challenging position with a much shorter commute, preemptive to Gov. election.)
Educational Testing Service (ETS), Sacramento, CA Administrative Professional III (Executive-level Administrative Assistant) August 2006 – March 2022
➢ Expertly carried out key functions such as high-service office reception, travel booking, shipping, data entry, desktop publishing, & records management, in support of nation's largest statewide assessment program earning two 5-yr contract wins & extensions. (Two years were remote, work from home, during COVID.)
➢ Regularly handled a variety of accounting needs, including expense reporting, invoice processing, & requisitions.
➢ Proactively juggled complex and busy VP, ED, client, and contractor schedules daily to schedule high level meetings across multiple time zones and involving multiple stakeholders.
➢ Created a half dozen Process Maps & SOPs for identifying best practices and improving procedures.
➢ Demonstrated experienced staff leadership, ensuring high morale, policy compliance, efficient operations, & optimal productivity, including onboarding & developing rapport with 4 new Executive Directors, as well as multiple junior staff, and encouraging my staff to near 100% participation annually as Liaison for ETS Cares (fundraising campaign).
➢ Successfully planned & hosted scores of conferences & special events, involving 20 to 100 participants, including handling all arrangements regarding travel, accommodations, & technology, and providing excellent customer experience.
➢ Consistently achieved targets & received high scores & praise, and no complaints, year after year from management during annual Performance Reviews, by leveraging professional expertise obtained from experience & dedicated effort.
➢ (Left to move out of state to live closer to family and leverage real estate values.)
Education & Credentials
o Bachelor of Arts, Literature/Writing, University of California, San Diego, CA
o California Teacher’s Credentials (Multiple Subject & English), University of La Verne, La Verne, CA
o International Association of Administrative Professionals rated Certified Professional Secretary (CPS)
Extracurricular Experience
v Founder | Event Planner | Webmaster, 2002-2019, Sacramento Geeks Meetup, Sacgeeks.com, Sacramento, CA
v Managing Organizer | Webmaster, 2013-2017, Intergalactic Expo, West Sacramento Department of Parks and Recreation
Technical Proficiencies
AI: ChatGPT, Suno, Copilot, Wonder, AI image creation
Collaboration: Zoom, Teams, SharePoint, OneDrive, Google Plus, Google Calendar, Boomerang
Desktop publishing: Adobe Acrobat Pro, G-Suite, Google Docs, Microsoft Office Suite, Office 365, PowerPoint, Visio, Canva
Finance: SAP, Excel, PeopleSoft/Oracle Financials, e-Pro, PaymentNet, DocuSign, Quicken, TurboTax
Hardware: MAC & PC, Desktop printers, Production printers, A/V equipment, Polycom, projectors, monitors, desktop, laptop, smartphone (iPhone, Samsung), VR, Xbox
IT: ServiceNow, Cherwell, HEIT
Security: Alertus, Two-Factor, Authenticator, VPN
Social Media: Pinterest, X, Instagram, TikTok, Reddit Eventbrite, Discord, Constant Contact, Facebook
Travel: Certify, Concur
